Quality HVAC Service You Can Trust in Orange County
Family-Owned, Woman-Led, and Proudly Serving Since 1988
Based in Anaheim and serving Orange County & Beyond, Air Concepts delivers honest, reliable heating and cooling solutions with a personal touch — from same-day repairs to expert installations.
Air Conditioning Services
Heating Services
Indoor Air Quality
Tune-Ups & Maintenance
Zoning Control
Built on Service, Driven by Integrity
Family-Owned HVAC Contractor Proudly Serving Orange County Since 1988
Since 1988, Air Concepts Heating & Air Conditioning has proudly served homeowners and small businesses across Orange County and surounding Gateway Cities. As a Woman-owned, Family-operated HVAC contractor, we combine old-fashioned integrity with modern efficiency to keep Orange County comfortable year-round. From scorching summers to cool coastal evenings, our team ensures your system performs at its best with trusted care and attention to detail.
Explore Our Core Services
Complete Heating, Cooling & Air Quality Solutions for Orange County Homes
From Anaheim’s summer heat to the coastal humidity of Newport Beach, Air Concepts provides dependable comfort through expertly delivered HVAC services. Every solution is tailored to your home’s needs — combining trusted craftsmanship, modern technology, and friendly local care.
Air Conditioning
Central AC and ductless systems designed to handle California’s summer heat with efficiency and reliability.
Heating Services
Furnace and heat pump installation and repair services to keep your home cozy and efficient during chilly coastal evenings.
Indoor Air Quality
Advanced air purifiers, humidifiers, and ventilation systems that improve indoor comfort and reduce allergens.
HVAC Maintenance
Comprehensive 44-point tune-ups and service plans that extend system life and improve performance.
Duct Cleaning & Zoning
Cleaner ducts and smarter zoning for consistent airflow and healthier living spaces.
Honest Workmanship That Puts Comfort and Integrity First
Every repair, installation, and tune-up is handled with the precision and pride of a team that’s been doing it right for more than three decades. We measure success not by volume, but by the comfort and trust we earn from every customer.
★★★★★
Trusted by Clients Across Orange County
Five-Star Reviews From Homeowners Who Rely on Us
Travis
Mark always does an exceptional job. Thanks for keeping the family cool.
Charlene K.
Courteous Professional Honest. Called them because wanted to confirm report from contracted service company. I cancelled them and will continue with Air Concepts
Julie C.
Wonderful service experience with Mark. Proactive and clear communication throughout the process so we knew exactly what was happening.
Great TEAM!
Kathy M.
Kelly was very helpful. I received the quote by the following day. I am very impressed with her knowledge and service.
James M.
I feel confident that my service tech Riz is ensuring that my system works well and will continue to.
Regina H.
The owner showed up, had answers to all my questions. She told me about a lot of things 2 other companies didn’t, especially about rebates. I would definitely recommend this company, so far so good.
Stacy P.
Prompt, worked around my schedule. Friendly, polite and competent. Honest
Carol F.
Riz was very helpful and knowledgeable.
James S.
Riz arrived on time and quickly diagnosed the problem and gave me options on how to proceed. He finished the work in a timely manner and throughly tested the furnace before cleaning up and finishing. Overall a pleasant and successful experience.
Patrick F.
very attentive service by Riz. Worked through some bugs with my thermostat and it's spot on now.
Steven M.
Air Concepts is prompt courteous and does clean neat work in a timely manner. We will continue to have them service our house.
Robert S.
Install was top notch. The people from the office to the installers were all very knowledgeable and super friendly. I highly recommend this company.
James K.
Had questions regarding my newly installed heat pump system which replaced my old HVAC system. My upstairs unit seemed to run continuously even after outside unit shut off. My concern was higher electricity bill. Riz (technician) explained that this is normal and that the upstairs unit will run to evenly distribute cooler air throughout the house. The electricity used would be comparable to about 2 lightbulbs. He also answered additional questions I had.
Alexander B.
I had a problem and it ended up being small- no charge beyond the price to come out. The company seems well run and customer focused. And the technician that came out was very professional.
Marc N.
Air Concepts previously installed the HVAC in my home. The AC has been handled well. They have since come out to install a damper to balance the air and have done annual maintenance at a fair price with plenty of explanation of details. I will continue to use them for my AC needs!
Sandy L.
Riz showed up on time, provided ID, ran through diagnostics on the thermostat, checked out the heat pump, answered lots of questions, took care of everything and was very pleasant to deal with.
Jean H.
Riz came for our annual Fall service today and provided excellent service as usual. Never a problem with Air Concepts.
Louis A.
Mark did a great job. Thank you.
Claire H.
The service personnel and office people are always friendly and put a smile on your face. The service preformed is professional and they are always on time. They are respectfully of your property. I like the fact they remind you of an appointment and call again just before they come.
Allan T.
Mark was quick to diagnose our problem, then double checked our coolant levels as we had a leakage problem years ago. Our levels were good (Mark fixed that problem about 6 yrs ago)
Kristin L.
Once again ....Consistently excellent and caring service is provided by Air Concepts. Reliable and high quality in all respects! Have been their customer for 16 years, always a good experience with regular maintenance, repairs, and replacement when needed. Thank you!
Carol D.
My technician Antonio Hernandez very knowledgeable. I felt like he did a very good job as he really checked everything and changed my filters. He let me know when he would be on his way. He was on time and very professional. I have their Service Plan and I feel my equipment is well cared for and I won't get any surprise problems. I have been using Air Concepts for years and they are very professional and knowledgeable. I am very happy with their service.
Sheng T.
Riz came on time during the scheduled appointment. He did the excellent job. Identified immediately the root cause and with the new parts available, the fix was done less than 1/2 hour.
I will use the company service in future.
Thank you.
Sheng Ta - Homeowner
Mike W.
Riz let me know he was on his way. Met him in front of the house and showed him where all the equipment was. Very nice person and was easy to talk to and ask questions to.
Bruce M.
Professional and friendly representative. On time and very courteous.
Robert E.
Excellent, prompt and professional service….thank you!
John M.
Technician called letting me know he was on his way. He was very courteous thorough and clean. Finished in a timely manner
Beth P.
Marc from Air Concepts came by, as scheduled, Love their service.
Tim P.
Amazing customer service! Very knowledgeable! Antonio is the best! He is a great representative for this solid company.
Guy B.
Mark was excellent and efficient and fixed the issue quickly. I find Mark and air concepts in general to be a good honest company to take care of all my
havoc issues
Rouzbeh K.
They are very professional and very clean doing the job thanks for all hard work
Jbettis36
I had an excellent experience with Air Concepts, Air Conditioning and Heating. From the start, the representative I spoke with on the phone was extremely friendly and professional. I really appreciated the clear communication—I received both text and email updates regarding my appointment, which made the process smooth and stress-free.
The technician, Mark Simms arrived right on time, was very professional, and did a great job. The overall experience was outstanding, and I would highly recommend Air Concepts to anyone in need of heating and cooling services.
Stuart M.
I don't do reviews, But Riz was very professional, did our job in and out effeciently, answered all my questions and was not put off with the dog or letting me watch his work. Thank you.
Donna H.
Love the customer service we get from Mark and Karen. So glad we chose Air Concepts when we needed a new unit. Thank you
Cathy R.
Antonio was friendly and very thorough, it was the first time someone cleaned the outside unit. He also had a lot of information about air quality.
Rhonda W.
Mark was very professional and did a top notch clean and maintenance
Beth P.
Extremely efficient, prompt and professional service from my initial phone call through to service and follow up. In the height of the recent excessive heat wave, the temperature rose to 85+ and would not lower on either of our thermostats. Of course we believed the cause to be faulty ac units and, of course, we had out of town guests staying with us. Karen couldn’t have been more helpful and got us on the schedule for later that day. The service tech, Riz, despite the heat and a very heavy service schedule, couldn’t have been any better. The “problem” was the SCE energy savings program and nothing mechanical! Many thanks to these people for all their patience and efficiency! Highly recommended!
Richard F.
Mark was great!!! Explained everything i . Answered all questions and more. Mark was also part of the Air Concepts installation team in 2016 !
- Air Concepts Air Conditioning and Heating -
Integrity, and professional . SIMPLY the BEST !
Robert F.
Professional and efficient service as always. Thank you.
Judy M.
This place is really good. They're very quick and efficient. My furnace was out, took him like 20 minutes to find the problem and then the technician Mark ran to the parts store got the circuit panel and came back and installed it and I now have heat. I've had them do other work also with servicing my air conditioner here and that's been great also. Can't say enough good things about Air concepts.
Nicki T.
Your rep was courteous and knowledgeable and did his work quickly and efficiently. He found two very small gas leaks due to vibration, so he tightened up the connections that were loose and the gas leak is gone. I appreciate that the same rep comes each time, and I appreciate that I can trust him.
Rhonda W.
Riz was very professional today. Riz came through today with flying colors! I've been a customer for over 10 years and have been treated with great respect. I recommend your Air concepts units
to all my friends.
Thank you, Rhonda
Soohyun C.
We recently had Kelly from Air Concepts come out to assess our HVAC system as we're considering a replacement, and we couldn't be more impressed with her professionalism and thoroughness. Kelly took the time to evaluate our current setup in great detail, offering insightful advice and valuable recommendations that made it clear she truly knows her stuff. Even though this was just the initial assessment and we're still awaiting the quote, we already feel confident that Kelly and Air Concepts are an excellent fit for the job.
I also want to mention Karen, who I spoke with on the phone. She was incredibly helpful, providing excellent customer service and making the whole process seamless from the start.
The personalized brochure we received was an excellent touch, with helpful details such as their qualifications, awards, certifications, and information about the possible units. It really made us feel comfortable and informed throughout the process. We’re very excited about the possibility of working with Kelly and Air Concepts, and we hope the quote aligns with what we’re looking for, as we can already tell they’re the right choice for our HVAC needs.
Highly recommend their services based on our experience so far!
Joanna K.
Awesome service. Friendly professional and worked around my schedule. ☺️ thank you!!!
Douglas D.
Very knowledgeable and professional.
Judith W.
Heater inspection is finished. Tech was a pleasure to speak with. Very nice person.
Nathan S.
Great experience! The estimate was very thorough and many options were provided. Install was quick, clean, and fast! The guys were very professional and very good at what they do. They were very respectful of our home and we are thrilled with our new AC. I would highly recommend Air Concepts!!
Jim G.
Mark, as usual, did a very professional and superb job for us. We continue to be very pleased with our selection of Air Concepts as our HVAC service and equipment provider. Oh, we added the Ultimate air purifier at Mark’s suggestion and it has been a game changer.
Barbara I.
I believe my Tune up was thorough. I was given some recommendations to consider but I have not agreed to any work yet as I need to discuss the issues with my son first.
Jonathan L.
Mark and Air Concepts was fantastic. Would work with them again. Gonna consider purchasing one of their maintenance plans
Dennis W.
Always a positive experience
Lois H.
Tony did a thorough check of our system. He’s professional and courteous.
Frances M.
Once again I am very happy with the work done by Air Concepts! I love their commitment to honest and reliable service. Marin was awesome! I appreciate the effective communication with the office and the technicians. Thank you!!!!
Elizabeth A.
Always have representative that is professional, friendly and honest. I appreciate the service.
Marilyn M.
Excellent contractor! She explained everything in detail.
Peter T.
Riz always does a Great job. Very Professional and Knowledgeable. Air Concepts and Riz are always very responsive to our needs. Thank You.
Ashley M.
Again Riz came on time, really a quality guy… love the service and looking forward to seeing him in March for yet another great service
Dennis P.
These techs. were on time and service was done correctly and efficiently. Great business.
Penny F.
Great, prompt service!!
Carol B.
3 years ago Kelly came to my home to discuss replacement of my HVAC system, she was helpful, knowledgeable, and a pleasure to work with. Her price was good and good equipment used and her crew a delight to work with.
The company has followed up with all service included again with wonderful staff and when I have had to call them the office staff goes out of there way to help you and schedule for your convivence. It is a pleasure to call the office, the staff is always so happy.
I recently had a problem with the system while I was out of town, the staff worked with my son to schedule a convenient time for him and I had no problem with them being at my house since all my contacts have been positive. Problem solved (it was the thermostat) replacement made and follow up with office staff while I out of town was sooooo appreciated and at no cost.
I highly recommend this company, their honesty and trustworthiness is without question.
PS I now have a service contract with Air Concepts it is reasonable and well worth my peace of mind.
Mel H.
Mr Mark Simms’ experience and knowledge are evident, and very reassuring. He is straightforward, thorough and was able to identify and resolve all issues efficiently. Wouldn’t hesitate to consult him again for any future HVAC issues - much appreciated
William D.
Mark came on time and was very efficient in diagnosing the problem and explaining it to me.
Junkman R.
I was very impressed with the service both on the phone and in-person. Rates were reasonable, service was prompt, and technition Mark was awesome. I have now found my one-stop AC service.
Elizabeth M.
Air Concepts technicians are always professional, respectful, knowledgeable of its products, very thorough with their inspections of my a/c-heating unit and pleasant to do business with. Air Concepts has excellent professional technicians who are always respectful and ready to answer any questions I may have. They are easy to communicate with. They are also punctual with the appointment times. Air Concepts sells good quality equipment and their staff is awesome. Have had Air Concepts services for many years with no regrets or complains at all. Highly recommend Air Concepts.
Nahid H.
The transition has knowledge. She is very nice.
Darla M.
Even in the rain Mark delivers. Thank you to Air Concepts for having such great employees. It seems I forgot to select Post for this review. However, Mark continues to deliver exceptional service, care and advice to keep our Air Concepts Air conditioner working in tip top order. Many thanks to Kelly Mae and her Air Concepts team.
Victoria G.
Efficient and professional and knowledgeable in their work! Mark is always reliable and we trust his opinion and work!
Marcy H.
Mark is always very pleasant to work with, he's professional and truly knows the business. We have used Air Concepts for 25 years and wouldn't think of using another HVAC company.
Mary P.
Mark provides excellent professional customer service. He is highly recommended for his thorough inspections, assessments, and repairs. He provides ease of mind to the customer with his complete, accurate work. Thank you Mark!
Lizzie M.
I purchased my home in 2018 and Air Concepts had installed and maintained the system prior to my ownership. I kept them on and have been more than satisfied with their service. Mark goes above and beyond to ensure my system is functioning at its finest. They are reliable and trustworthy.
Renee W.
I like knowing most of the time , I see the same friendly face.
John M.
Air Concepts is great! We've been clients for years. They always take care of us, prices are fair & reasonable. Most importantly, we trust them.
Marsha I.
Ruz is very professional and does a great job.
Dale J.
Karen and Riz were very helpful.
David B.
Great company. Very good maintenance work. The Queen of comfort is the best outfit. They do great work and I feel I’ve got the best system with American Standard. Just outstanding.
Ron H.
Riz was very knowledgeable, friendly and clean.
Very impressive young man!
C B.
Our experience with Air Concepts has been exceptional from the first contact to get a diagnosis of our furnace problem to follow up to a new installation. The staff is wonderful with communications about arrivals to appointments and about equipment options. The reps gave thorough explanations regarding working features and adjustments if any that could be made. We would highly recommend this company and they offer discounts for various groups.
Kenneth D.
HVAC system installation and follow-up are competent and professional.
Ronald S.
Air Concepts and their Tech, Mark Simms, has been doing our home and rental properties for years and we are very pleased with the work.
Ron S.
Ron B.
Young man was very friendly and eager to do a good job. He was not familiar with our system and I had to help him locate the filter.
Peter K.
It’s a great comfort to know that you are dealing professional and knowledgeable people. Riz was a pleased to work with
Paula M.
Had great service from Air Concepts. Their communication is great, they respond quickly and clearly. They are a very pleasant company to deal with. And most importantly their prices are very fair.
Sylvia J.
Good fast professional- excellent service. Very helpful!
Glynis J.
Mark did a good job for us. Thank you!
Greg G.
Great Service…professional and efficient…Riz is our guy!
James S.
Riz Was great, he let me know when he was on his way, was very personable, and knew what he was talking about. He worked quickly and I would totally have him back anytime. I need maintenance or there is an issue.
Susan H.
Great experience with Air Concepts today, I received informative texts with reminders and arrival times, thank you! Riz was courteous and explained my options going forward.
Arezoo C.
Kelly is very knowledgable. We are waiting for quotes from the company to see if we will use them for our project. We actually decided not to use this company because we received a better quote elsewhere.
Jaime D.
VERY EFFICIENT AND KNOWLEDGEABLE.
Jess A.
Staff is very courteous, knowledgeable, provides excellent service and is always on time. No clean- up required by homeowner.
Winston W.
Great service and excellent knowledge!
M. H.
They do everything wright. Recommend to anyone.
Adil R.
Riz was very professional and knew exactly what was needed to get the job done.
Porsche S.
Great company! Wonderful experience from start to finish! Job was explained clearly from estimate to completion. Installation process was smooth and the folks that did the work were top notch and dog friendly! Couldn’t ask for anything more. 😊
Edward C.
Replaced the ductwork in my house. Impeccable service from start to finish.
Deb J.
This is my second service with Air Concepts and I am just as pleased as the last time I had them come to check on my air and furnace. Mark Simms is awesome ! Great company.
Rosa C.
Very professional. Kelly & Frank explained exactly what needs to be done to repair/replace our system. Thank you.
David G.
Riz, our technician was awesome. He explained what he was doing and was honest with his assessment. He didn’t even try to upsell me when he fixed our thermostat that wasn’t attached to the wall properly. He just simply reattached it with his own screws free of charge, going above and beyond what I expected. Great service!
Catherine W.
Mark was very efficient & got everything up to date & clean. He is very professional & well prepared to complete his work.
Gigi R.
Mark always provides excellent service. He is very honest,caring and considerate.
Susan C.
Marin was great-friendly, polite, informative and efficient; he was very respectful of my time and my property and gave me some tips for routine maintenance and showed me how to keep my outdoor AC Unit clean, without damaging the vents and fans. We discussed setting up schedules and I've already reached out to the office to set up a time to meet with Riz, to learn better how to use the American standard program scheduling tool so I am more economic with my heating and AC. Thank you for employing GREAT people! Appreciate the reminder to renew my annual maintenance plan for 3x/year maintenance and calls as needed.
Louise M.
Installation of our air conditioner was done by a friendly, knowledgeable crew. Care was taken with our floors. They worked well together to remove and install the new unit. Would highly recommend this company!
Graciano P.
Great service from the whole team! They are very professional. They are also reasonable pricing their services.
Steve B.
Mark found and repaired the problem and offered suggestions to prevent it from happening in the future. It’s great to have competent people in the service industry when a need arises
Bob N.
Excellent customer service,knowledgeable techs and friendly front office staff. Recommended them to several neighbours as I was so happy with their services.
Arland M.
Great Technician
Leslie C.
Chris was fantastic. He did an excellent job and answered all of my questions.
Jerry M.
Had a leak in my AC system and needed it evaluated and repaired. Mark did a thorough evaluation of the system and repaired it quickly and thoroughly. Appreciate it.
Mike R.
The service was great. From the person I spoke to (Frank) to the technician that came out (Mark); both were very helpful. They were patient, listened and Mark was extremely cool about answering my questions, and explaining things to me about my AC unit.
The only “complaint” I have is that the part that was needed was way overpriced. I paid over $600 to have a $20-30 part at most installed. I will credit that Mark also checked out other parts of the AC unit and educated me on keeping my AC unit running smoothly. I know it’s tough to say how much someone’s experience and knowledge are worth, but it did seem very expensive for a quick and minor part swap install.
Overall, the service was great.
Gail G.
Very fast and easy to schedule for yearly maintenance
Scott I.
I know this sounds redundant, because it still holds true . . Another excellent service appointment. . . on time, as usual, and friendly, professional and customer oriented. Mark is great.
Kirk B.
Riz was friendly and knowledgeable, he arrived on time and work was done quickly. Would definitely use Air Concepts again
Nora S.
I had my scheduled maintenance appointment as part of my yearly plan. As always, Mark was punctual, friendly and professional. I’m very pleased with this company.
Ernie C.
Starting from request of service appointment up to completion, the coordination of work communication was impressive. The service provided was tops as well. I’ll definitely use and recommend Air Concept for Air conditioning work.
Adrian
Air Concepts sent a tech out for the first time to check on my Mini Split. Riz took his time to not just check the unit but also explain how things work and best practices with my Mitsubishi. Excellent work and I expect to use them again.
Scott M.
Air Concepts did a great job!
Mark is the best, always a pro!
Sonia T.
Always great service. Antonio provided great customer service
Dennis S.
Mark, the technician showed up on time and was very professional. He was able to quickly diagnose the problem with my heater and get it back up and running. No hard sales pressure at all. I would absolutely use again.
Deanne D.
I highly recommend air concepts. Their technicians always arrive on time and are always willing to go the extra mile for me.
Michael B.
We are very happy with our service. The technician spent a lot of time going through our system, cleaning our dirty screen, that we didn't even know was at the bottom of our unit, and all for a very fair price!
Alex C.
Air Concepts Air Conditioning and Heating Is truly an outstanding company. They do an outstanding job and I recommend them to all of my friends.
Vivian C.
The technician diagnosed my ac problem quickly and efficiently. He was on time, helpful and extremely competent.
Ron R.
Always professional. Always on time. Always solve any service issues.
Frances D.
Called ahead arrived on time was pleasant wore booties to protect the carpet. serviced the air conditioning/heating unit efficiently
E
Air Concepts has been OUTSTANDING!
Of course we had the experienced of issues during the hottest stretch of the summer. However, Air Concepts worked diligently to get us cool again. From the call for an appointment with SAME DAY SERVICE by the professional and knowledgeable Riz who immediately narrowed down the issue, discussed possibilities, coordinated and set-up an appointment with Kelly the next business day. Kelly came out on time, confirmed issue, verified no additional HVAC concerns, and promptly within hours provided quotes for (3) solutions. Scheduler promptly got us on schedule to minimize our no A/C downtime. Mark and Riz installed a new AC unit with courtesy and professionalism. The Team has been a pleasure to work with and the communication process (via text, emails, and call availability) were superb.
We didn't realize how ineffective our AC was operating until now. We will be calling them again for any follow-up maintenance service.
NOTEWORTHY: found them via the American Standard Authorized Service Dealers site.
Scott H.
I've used them a couple times now and they've been really great. I have a background in building sciences so I can tell Riz really knows his stuff. Communication has been great with Kelly and others. If I went with a different company, I definitely wouldn't get the knowledge and quality and communication that I get from Air Concepts.
Susan B.
Mark from Air concepts is the best! He serviced our AC unit, cleaned the filter, and recommended a repair plan that works for our budget. He is very friendly, arrived on time, diagnosed the problem, communicated well. I highly recommend Air Concepts and Mark in particular.
Oleg K.
Our Mitsubishi AC stopped cooling unexpectedly.
I called several companies, but they had no clue how to deal with such air conditioners.
Luckily, I found Air Concept, and they scheduled an appointment for the next morning.
Riz Fazli arrived exactly on time and was able to identify the issue!
Air Concept is a very professional and responsive company. Communication is great, with no delays.
I recommend this company to fix your AC issues.
Fran D.
Excellent service. Mark is a true professional. Diagnosed the problem and fixed. Thank you!
Joyce K.
Air concepts addressed my concerns quickly and efficiently. I would recommend them for all heating and a/c needs
George H.
Review for Air Concepts
Excellent
At Air Concepts Air Conditioning and Heating, your comfort is their priority. Here’s what you can expect with their Maintenance Program: ✅ Scheduled seasonal maintenance ✅ Prompt and professional service ✅ System efficiency checks to prevent breakdowns ✅ Priority scheduling for repairs and emergencies
Funcle J.
From start to finish, we’re very happy with our Air Concepts experience. Riz, our repair technician communicated clearly throughout his diagnosis and provided a few options for us to consider.
Mark D.
Excellent service once again. Air Concepts is a great company and Riz is the best!
Linda S.
Clean, thorough, explained all repairs completely.
MacK J.
The service was a routine tune up. The serviceman was outstanding . Professional , thorough , and did a good job . I would request Riz consistently .
Debra S.
Air Concepts is a great company. They are easy to deal with and always show up on time.
Antonio G.
Thank you Mark and Air Concepts for taking care of our Heating and Air Conditioning units. Mark does it well every time he comes to check it. Highly Recommend Air Concepts!
Rob L.
Been using Air Concepts for several years now. Mark S is always super friendly and helpful. Highly recommended.
Susan W.
The service with Marc was excellent-as always. He is thorough, professional and amiable. He has solved our ac issue! Thannk you, Marc.
Charlotte F.
Always a terrific experience having my HVAC serviced by Air Concepts. Mark is excellent at keeping me informed during his visit. He remembers my HVAC system and what he has done before. I appreciate how much he cares about the work he does.
Kathy H.
We have used Air Concepts for our heating and air conditioning for over 20 years. The new unit we got a few years ago uses much less energy and is more efficient. Tuesday this week we had our quarterly service for the two systems. Mark was the technician again this quarter. Mark is very thorough and conscientious. We recommend Air Concepts for our neighbors, friends and family.
Mary N.
Marin was very thorough, kind and caring in handling our routine maintenance service. He was on time, neat and very informative. We have always been appreciative of the service we have received over the years.
Elizabeth A.
Love love love this company! Called and next day they were out! Fixed problem in no time and didn't try to sell me things I didn't need! Highly recommend this family owned business!!!
Marie T.
we are very please with their service and quality of their product would recommend them ,and Kelly was very knowledgeable and very pleasant to work with and there office personnel Karen.
Linda G.
I will never forget the wonderful people at Air Concepts.... Starting with the owner (Kelly) who visited my home when I found out the heater in the home I purchased just a few months earlier was not repairable... to do an assessment and provide a quote. She opened her laptop at my dining room table, gave me the quote then and there and contacted the finance company so I could pay for the new AC and Heating Unit. The office staff is wonderful (a special shoutout to Karen who is very friendly and extremely knowledgeable) and Mark, the man who services my heater twice a year for maintenance and the one who makes the repairs - he is extremely courteous and knows what he's doing. If you ever need service to your existing central a/c and heating unit or need it replaced, you need to give this company a call. I am very picky and lose trust in companies when I am treated like a grain of salt.... AND no one in this company has ever made me feel like my patronage isn't appreciated.
Mary S.
Mark was awesome. Although my air conditioner was not able to be repaired, he was very thorough and detailed in his examination. I appreciate his honesty and all the information he was able to provide.
Matthew C.
Mark did his usual great job!! We will see him back in a couple of months!!
Linda M.
I love this company. Mark is such a sweetheart, very professional and very good at what he does. I'm always disappointed when someone else comes... Not for any reason, except it's not Mark. All employees with Air Concepts are well trained, well versed, friendly and professional. So glad I selected them in 2016 when I needed a new system installed in my mobile home. P.S. I love Karen. Very professional and helpful every single time.
Camille D.
Always friendly, answers my question & on time.
Janie L.
Great job. Friendly and knowledgeable.
Tyler P.
This is the second year in a row our unit has gone down during the peak of summer. Air Concepts and Riz are always quick to help and get things done quickly. Highly recommend!
Melinda C.
We will definitely use Air Concepts again! Scheduling an appointment was so easy and staff was helpful and very friendly. Riz was very professional and highly knowledgeable. He provided prompt and excellent service.
Pierino Z.
Excellent
Patrick K.
The seasonal maintenance call was completed as scheduled, and our A/C is ready for summer!
John S.
Professional, friendly, efficient
Dinah R.
RIZ is always Professional and takes great care in making sure our System is working properly. We are on the maintenance Program which is very Beneficial to maintain Unit . Great Service and Excellent Follow up.
Duc H.
Mr Riz from Air Concepts came on time, diagnose the problem quickly and fix it with his own parts. He was very honest and explains things clearly and gave excellent advice. I am 100% satisfied with the service. I will sure to give out this reference when my friends need HVAC service.
Joyce G.
Hi the technician was very knowledgeable and friendly, he knew what he was doing and did it efficiently. Thank you
Malcolm G.
Excellent customer service: responsive & customer focused.
Sandy C.
Air Concepts is amazing. Great customer service and honest prices
Terri J.
Mark is always very professional and courteous. Can always rely on him to show up and do a good job.
Angela W.
HVAC technician Riz is fabulous. Today he did my Fall maintenance. He is always timely, calls in advance, very professional and courteous, and succinct in his communication. I am confident in Air Concepts and glad they are who I chose to replace my system.
Chris K.
Our technician was very thorough, clear and straightforward in explaining the issues and options available.
Leroy H.
Mark is still the best very very courteous and they do the job right.
Earl F.
Mark was on time and professional.
Donna L.
Mark arrived during the scheduled time frame, replaced the filter and did his inspection quickly and pleasantly.
Peggyann B.
Mark provides excellent preventative maintenance service. Thank you !
Mai T.
Fast and efficient! I normally cringe when I have to reach out to a vendor to get things fixed because you never know who's coming. Mark came out to troubleshoot my AC and within 30 minutes we were up and running! He took the time to explain and show what went wrong and what he had to do even though it was blazing hot outside. Thanks Mark and Air Concepts for saving the day!
Suzy D.
Mark came for my maintenance agreement. On time, quick and efficient and I had no problems!
Will use Air Concepts for many years to come.
John J.
Love the folks and they do a great job
Michael L.
Always professional and on time.
Gerrie S.
Excellent as usual. We continue to be pleased with your customer service and responsive technician, Rizi.
Thank you,
Gerrie& Flo
Sergio L.
Great team all the way around!
Pete T.
Mark our technician was very personable very professional and very detailed on his assessment of our system. To be honest with you I will only utilize and ask for him in the future because I have full trust that I got my money's worth and that my system is working as good as possible.
Ellen H.
Mark is friendly and professional. We have been with air concepts for many years and he always asks about how things are going. He and this company care about their customers as people. He fit us in his schedule the same day we called. He really is the best
Bryan M.
I can’t say enough great things about Kelly! They are not only reliable and professional but also deeply committed to providing top-tier service. I meet with Kelly often and can vouch for their integrity and dedication. If you’re looking for someone who truly cares about their work, this is the one to choose!
Phil S.
Very informative with more rebate options than any other estimate
Jerry S.
From the person who answers the phone ,to the dispatcher/ scheduler, to the technician, I found this company to be of high quality and honest.
Not only were they professional, and efficient, but I found each of them to be friendly and easy to deal with.
Such qualities are very hard to find today and I will call the again if an issue arises in the future .
Based on my experience I would recommend them to anyone I know.
Tracey S.
Best customer service, reliable, and trustworthy!! We have been doing business with Air Concepts since 2006. Mark is a great technician, very experienced and super helpful!!
Rebekah J.
Amazing female CEO! She was incredibly knowledgeable and paid great attention to detail.
Chris M.
As usual, Mark did a fine job with the AC unit!
Mahesh P.
Good service and arrived in time specified
Ronald H.
Air Concepts did a great job with this follow-up inspection. The tech was a friendly and knowledgeable person and I’ve been quite satisfied with the service.
Harry J.
Did his work efficiently, friendly, and NO sales pitch for unneeded and unnecessary items for our units! Good guy!!!! Thanks AC!
J D.
Excellent customer service - polite, timely, and knowledgeable. My favorite part? When they need backup, they recognize it and brought in specialists to solve a complex problem. I could not recommend them more.
Kelly H.
Great service, we've used this business in the past and it's always great service! Reasonable prices. Definitely recommend.
John
I have used Air Concepts for years. They Never disappoint. Mark was kind enough to squeeze me in to his busy schedule and get my upstairs heater working. If anyone is looking for HVAC work to be installed or repaired, this company stands alone at the Top.
Jack S.
Always great service.
TT
Mark S..
Did an amazing job!!!
Thank you again for the prompt service.
Kwan T.
The technician Riz Fazli is knowledgeable, very thorough, and efficient.
Kevin K.
This was the only good experience I have had with a HVAC repair in 11+ years. It has been a struggle to find a credible company and technician. Today I found both. Communication before and after the service call was great. Mark knew the Equipment and went right to work making the evaluation and tune up. He was thorough and provided me with a clear recap of what he did and found. The price was fair. I will call these guys again and certainly make referrals. One good turn deserves another.
R M.
Easy easy. Glad a new thermostat needed. Leaned a valuable piece of information. The breaker that controls the thermostat is listed as "fau". I was turning off and on the A/C breaker. That would have saved a service call, but, oh well. You'd think Google could have been more helpful, but no.
Joanne A.
We have been very satisfied customers of Air Conceots for over 15 years. Mark is our favorite service person, completing our summer and winter tuneup each year. Highly satisfied!
Teri M.
Very satisfied with our service from Air Concepts. Our technician Mark was very thorough in his evaluation of our unit. He even noticed a part that had not been properly installed by our previous technician. We feel very confident in his evaluation. Air Concepts came highly recommended and I can see why. We will be using them again and recommending them to our friends.
Nancy G.
Mark from Air Concepts is so great to work with. He worked very hard to make sure my air-conditioning and heating unit were working properly. Karen is also very nice when I speak to her to set up an appointment. She makes sure that the appointment is convenient for me & also calls to remind me the day of the appointment, which is really appreciated!
Guillermo W.
Excellent; Great Service
John L.
Mark has been servicing our HVAC for many years…,He is a pro. He has a pleasant attitude, very respectful of our carpets with his shoe covers, and does a complete check of our system
Luca C.
Crew solved problems as they went along, all day long. They were efficient, organized, energetic, polite. Tidy w/ tools, working materials and clean up.
Plkpjk
Mark Simms from Air Concepts came out today for our furnace routine maintenance. It’s always a great experience with knowledgeable technicians who show up on time, show respect for our property and always very personable. Mark went above and beyond!
Keith G.
Excellent service!!
